I think I got cheated at Motodepoo

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DinoSore
Postitusi: 17
Liitunud: 14 Juun 2021, 00:05
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Re: I think I got cheated at Motodepoo

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Madlobster kirjutas: 26 Sept 2021, 13:33

Kuna härra on enammakstud raha tagasi saanud, siis on minu silmis case closed. Mõlema poole suhtlemisele ja suhtumisele saab olemasoleva info põhjal hindeks anda kolm miinus.
Kui aga klient enne igalepoole pasundamist üritas korduvalt mõistliku selgitust saada ja see lõppes viisakalt peesse saatmisega siis minu kaalukausid tänu minu enda kogemustele kalduvad hetkel kliendi poolele.
Ma ei jäta nüüd depoos sellepärast hooldust tegemata või kindapaari ostmata.

I'm glad you understand my pain here. I tried to get an explanation by talking to them immediately. But they hung up on me. (Screenshot is attached of the call)

I HAD to escalate it to Kawasaki EU and didn't take it to social media, gave them plenty time to resolve it. Unfortunately they got angry that one genuine complaint has made it to Kawasaki EU.

I bought something from a global brand under the impression that customer service would comply to international standards. I wanted to mitigate any risk of bad service by going to a reputed brand.

Moreover, they're sharing my name here, and it's not that I'm overreacting. There are laws for this.

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