I think I got cheated at Motodepoo

[DinoSore]

Thanks to everyone who is taking an interest and sharing their opinion. I know how it must seem, a foreigner comes here once in a while to badmouth a reputed dealer. But I am thankfully fortunate enough to not take this from monetary value, as a couple hundred isn't going to dent my life, but from the side of principle and honesty.

A few things:

1. I checked with the service manager before handing the bike about the work that will be done, he said - only oil change as this was my second service at barely 500-600km after first and at 2800km.

2. I am not bothered that it cost me something and neither I am looking for any fame or extortion money. I am really bothered that they took me for some gullible person and thought they can get away with it.

3. I am attaching all the images of the logs, invoice, call from the service (personal info removed) to prove to you that I have a backup for my claims. When my bike was parked (13:12) i.e. taken off the stand or started (15:17), when they parked it back (16:16), and when they called me to pick it up (16:19). You can make a judgment for yourself who's in the wrong.

4. The invoice shows all the elements of the service, I have removed one thing that was bought separately from their store.

5. The call log also shows that I was the one trying to reach out to them and they didn't take my call after I confronted them. Again, this is not a mistake, companies don't accidentally put extra hours on invoices and then take the money.

[mention]bitter[/mention] I mentioned rainy day because I wanted to give them the benefit of the doubt that on a normal day, they could have done some work on the motorcycle in the parking lot.

[mention]eetarga[/mention] Thanks for giving me the benefit of a neutral voice, it's really appreciated in hostile chaos where I am blamed for standing up for what's wrong.

[mention]mx77[/mention] you still haven't told me what's wrong with my attitude.

PS: I had an amazing experience with Kickasstuning, thanks to the guys who recommended it to me. He fixed my bike perfectly, was very professional, communicated well, and we even collaborated on sourcing the parts as things were getting delayed.